Active Knowledge, LLC consulting offers the following services. Any combination of these services is available, depending on your organization's needs and level of KM maturity.
Knowledge Assessment Initial evaluation of your organization’s knowledge management maturity level. Includes mapping the flow of knowledge through processes deemed critical to your organization’s mission, establishing baseline knowledge maps, and identifying knowledge gaps, bottlenecks to knowledge flow, and resultant business risks. Knowledge Assessment services can be provided at the functional area level, department level, and/or enterprise level.
Strategic and Tactical Planning Using the results of the initial Knowledge Assessment, Active Knowledge, LLC consultants can guide your organization in developing the following plans:
Strategic plan(s) for improving the flow of knowledge to help achieve the functional area’s core mission. Strategic plans include both high-level goals and specific, measurable, action-oriented, and time-bound objectives, as well as a communication strategy for gaining buy-in and facilitating cultural change.
Tactical plan(s) that define lower-level initiatives, assign resources, and establish implementation plans and schedules.
Implementation Active Knowledge, LLC consultants team with your organizational staff to assist in the implementation of knowledge management initiatives on an ongoing or periodic basis. When knowledge management initiatives are accompanied by significant paradigm shifts, the presence of an objective third party can help smooth transition and accelerate adoption of new work processes and tools.